27-01-2024 11:27 AM
27-01-2024 11:57 AM
It's not silly to ask as it's better to seek the help than to be left wondering, @Ginsing64. You can remove a device from Find My Mobile by signing into your account using this link: https://smartthingsfind.samsung.com/login
Under 'My devices', select the device you want to remove > Tap the 3 dots on the right-hand side of the device name > Remove.
27-08-2024 10:15 AM
Apologies to revive this thread, but I am experiencing the same issue.
I have recently replaced my old Galaxy S8+ with a new S24 - Before sending the phone back to Samsung as I was trading it in, I performed a factory reset. I no longer have that phone with me.
I can still see it within smartthingsfind.samsung.com under my devices.
When I click on the 3 dots by its side, I am only presented with 2 options "SIM card history" (which is greyed out) and "Device Information" (which gives me the phone model and IMEI). I cannot see any other option to delete/unlink this device from my account.
Could you help please?
27-08-2024 10:24 AM
27-08-2024 10:30 AM
27-08-2024 10:31 AM - last edited 27-08-2024 10:31 AM
27-08-2024 10:38 AM
27-08-2024 12:59 PM
For those affected by this issue, it should be possible to remove your device from the Google 'Find My Device' feature by opening the Find My Device app > Select the device > Settings > Remove device.
Alternatively, head to myaccount.google.com > Sign in & security > Device activity and notification > Recently used devices > Review devices > Select the relevant device > Remove.
Let me know if this helps.
02-09-2024 11:37 AM
22-10-2024 10:43 PM - last edited 22-10-2024 10:43 PM
Hi! I'm struggling with the same problem, gave my old Watch4 to my brother, cannot remove it from My devices, not in SmartThings app, nor on website. I already removed it from my Google devices.