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Remove device from find my device App

(Topic created on: 27-01-2024 11:27 AM)
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Ginsing64
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This.may sound a bit silly. But does anyone e know how to remove a device from the find my device app please?
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21 REPLIES 21
AsadM
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It's not silly to ask as it's better to seek the help than to be left wondering, @Ginsing64. You can remove a device from Find My Mobile by signing into your account using this link: https://smartthingsfind.samsung.com/login 

Under 'My devices', select the device you want to remove > Tap the 3 dots on the right-hand side of the device name > Remove. 

javiasiva
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Apologies to revive this thread, but I am experiencing the same issue.

I have recently replaced my old Galaxy S8+ with a new S24 - Before sending the phone back to Samsung as I was trading it in, I performed a factory reset. I no longer have that phone with me.

I can still see it within smartthingsfind.samsung.com under my devices.

When I click on the 3 dots by its side, I am only presented with 2 options "SIM card history" (which is greyed out) and "Device Information" (which gives me the phone model and IMEI). I cannot see any other option to delete/unlink this device from my account.

Could you help please?

Ginsing64
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I'm afraid not I still have my old S23 on there. Tried through Google tho no avail. It's a simple thing really just needsa remove device option, confirm identity and away you go. But no that's too simple. So frustrating 😡
javiasiva
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Huuummm...thank you for your reply! It is very frustrating indeed...

Maybe @AsadM could enlighten us with some further suggestions?
javiasiva
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Hey Asad, seems like both @Ginsing64 and me still have issues with this. Could you provide any other advice please?
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Ginsing64
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This is on the Google find my device app. But it's worth asking for curiosity sake.
AndrewL
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For those affected by this issue, it should be possible to remove your device from the Google 'Find My Device' feature by opening the Find My Device app > Select the device > Settings > Remove device. 

Alternatively, head to myaccount.google.com > Sign in & security > Device activity and notification > Recently used devices > Review devices > Select the relevant device > Remove. 

Let me know if this helps. 

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Ginsing64
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I'm afraid this doesn't work. The device I wish to remove has been there since January 24. I've upgraded and cannot remove this device it's still showing on the app. But it's not showing up on my devices. Driving me nuts. My OCD traits I suppose.
Members_Me5yRO1
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Hi! I'm struggling with the same problem, gave my old Watch4 to my brother, cannot remove it from My devices, not in SmartThings app, nor on website. I already removed it from my Google devices.