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Overheating after new software update

(Topic created on: 2 weeks ago)
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b14ghlpop
Apprentice
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Hi,

I recently updated my Samsung S24, and since then, I've been experiencing overheating issues. I've taken the following steps to try and fix it:

  • Performed a soft reboot

  • Cleared the cache partition

  • Used app optimisation

After doing this, the phone works fine with apps  like YouTube and TikTok. However, it still overheats significantly within 2–3 minutes when using Instagram or playing games.

I'd really appreciate any help or advice on how to fix this.

Thank you.

14 REPLIES 14
Tourbillon De La Vie
Samsung Members Star ★
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b14ghlpop
Apprentice
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Here1747527917333.jpg1747528059275.jpg
Afshin2
First Poster
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My phone turned to a boiling kettle after latest update ( UI 7) 

What's wrong with Samsung? Why there's always an issue with their updates 

Any suggestion? 

Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Forum

If your device is overheating to the level you're suggesting, you will almost certainly have a rogue app or apps that are using a lot of battery.

Need to check your apps

There are millions of apps out there and users expect manufacturers to ensure their devices work with every single one of them and if they don't, it must be the manufacturers fault.
S24 Ultra
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Tourbillon De La Vie
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Looks like normal usage. If you click on the point on the graph it will list what caused increase in the temp

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Tourbillon De La Vie
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And, what temperature was it at 

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b14ghlpop
Apprentice
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Every single point is instagram....whenever I open instagran after the update it just overheats
MNas04
Troubleshooter
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Have you checked which apps causes your phone to overheat? Have you tried checking that all of your apps are up to date
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b14ghlpop
Apprentice
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Like after I open instagram within 2 to 3 minutes it overheats alot