llmanehll
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18-05-2025 02:50 AM
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Hi
I forgot my pin on my secure folder
And there is no option to reset the password
Does anyone know how should i reset it?
4 REPLIES 4
Piper123
Samsung Members Star ★
18-05-2025 07:26 AM - last edited 18-05-2025 07:27 AM
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Hi there
There should be an option to Reset password.
Users are able to reset it by confirming the Samsung Account you used to set it up.
Open Secure Folder on your device.
Tap FORGOT PASSWORD.
On the next screen, login with your Samsung Account. If you forgot your Samsung Account password, reset it here.
In the pop up box, tap RESET PASSWORD.
Enter your new password. More information here https://docs.samsungknox.com/secure-folder/troubleshooting/troubleshooting-tips/
Credits to @JAMES4578 for this (copied) answer
There should be an option to Reset password.
Users are able to reset it by confirming the Samsung Account you used to set it up.
Open Secure Folder on your device.
Tap FORGOT PASSWORD.
On the next screen, login with your Samsung Account. If you forgot your Samsung Account password, reset it here.
In the pop up box, tap RESET PASSWORD.
Enter your new password. More information here https://docs.samsungknox.com/secure-folder/troubleshooting/troubleshooting-tips/
Credits to @JAMES4578 for this (copied) answer
S24 Ultra
TheDreadPirate
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18-05-2025 08:48 AM
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There is no 'reset password' option
AndrewL

Moderator
18-05-2025 10:36 AM
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@llmanehll @TheDreadPirate: Please take a look at the link below from our friends at Samsung Australia, which provides a visual step-by-step guide to resetting the Secure Folder password, pattern or PIN.
Piper123
Samsung Members Star ★
18-05-2025 08:14 PM
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Here
S24 Ultra
