They dint have a lot of time at their hands. That's why they are expecting a timely update of information or the update itself before it gets stale again in 6 months.
There is a difference in being anxious and demanding as rightful customers. You want to belive the first one, go ahead. I guess you are still using s20 only.
Way Samsung sees it. If this person has stayed with us for so long with our hopeless update policy and track record, will stay with us in future also as the person is used to chappy update track record.
You must be born recently because android OS updates have taken far longer to update on Samsung devices in the past, yet they always come despite not having 7 years promised support.
