No SIM card inserted- S24 Ultra

[Jehangir]

I purchased S24 Ultra three days ago. Every day in the morning this error "No Sim card inserted" appears for Sim 2 while its actually having a sim card. After restart, sim 2 starts working till next morning. There is no e-Sim and the sim card works well in other devices.

Expert opinion needed to resolve this issue.

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Sorry to hear of your issues.

Is SIM 2 turned on in SIM Card Manager?

[BandOfBrothers]

Hello 👋 @Jehangir and may I extend a Warm Welcome to the Samsung Community Forum. 

May I assume Sim 1 works as it should 🤔 

Look at > https://www.samsung.com/uk/support/mobile-devices/how-to-fix-the-no-sim-card-detected-error-on-samsu... 

There is also Diagnostic Tool 🔧 found in the Samsung Members App. 

If you perform a forum search you may find existing threads with some further help or guidence within.  

If i can be of any further help please don't hesitate to ask  😎 

[Jehangir]

Yes Sim 2 is turned On.

[Piper123]

Most likely not inserted correctly / right way round?

[Jehangir]

Sim 1 is working fine. Sim 2 works for the whole day but give error in the morning, once daily

[BandOfBrothers]

Ok @Jehangir 

Well if the troubleshooting steps don't help and the diagnostic tool does not find anything then it maybe at the stage for a Samsung Service Centre to assess your phone https://www.samsung.com/uk/support/repair/ 

Please let us know how you get on. 

[will_5879]

I'm getting the same issue, I have no physical SIM insured, just an e SIM. After the recent security update this pop up keeps coming up every few hours