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Notification sound/vibration toggle disappears after turning off – S24 Ultra only?!

(Topic created on: 15-04-2025 08:12 PM)
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Miz0
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Hey everyone,

I just noticed a weird and annoying issue on my Galaxy S24 Ultra (SM-S928U) running the latest Android 15 / One UI (fully updated as of April 2025).

 

When I go to:

Settings > Apps > [Any app] > Notifications > Notification categories > [Any category],

and I turn off the “Sound” or “Vibrate” toggle, the entire option disappears permanently from the UI — there’s no way to turn it back on again from the same menu. (this happens will all apps on the phone)

 

What’s strange is that I have a Galaxy S24+ running the exact same update, and this doesn’t happen there. On the S24+, the toggles stay visible and I can re-enable them anytime. But on the Ultra, once you disable them, they vanish.

 

Already tried clearing cache/data and restarting. Still the same.

 

Anyone else facing this? Is this a known bug on the Ultra or a One UI issue?

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11 REPLIES 11
udegbunamchuks
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I'm having the same issue on the A54 with One UI 7. Had to delete and reinstall the app to fix it
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StoryBookStory
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I own a Samsung A53 smartphone and have the exact same issue. So frustrating. 

I did what another poster advised and uninstalled and reinstalled one of the apps in question and it fixed it. But I was unable to uninstall another app as it's a system app I think?  problem is I'm using "Messages" for my texting and it wouldn't let me..so now I am stuck never getting Audible notifications from Messages app. 😜

This is a crazy issue. I can't believe this slipped through the cracks? There absolutely should be a way to reverse it ... but somehow it's permanent. This is a bug for sure.  I would love it if somebody had a solution other than uninstalling and reinstalling the app! Especially when the app is a system app and cannot be uninstalled?

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