Notification sound/vibration toggle disappears after turning off – S24 Ultra only?!

[Miz0]

Hey everyone,

I just noticed a weird and annoying issue on my Galaxy S24 Ultra (SM-S928U) running the latest Android 15 / One UI (fully updated as of April 2025).

When I go to:

Settings > Apps > [Any app] > Notifications > Notification categories > [Any category],

and I turn off the “Sound” or “Vibrate” toggle, the entire option disappears permanently from the UI — there’s no way to turn it back on again from the same menu. (this happens will all apps on the phone)

What’s strange is that I have a Galaxy S24+ running the exact same update, and this doesn’t happen there. On the S24+, the toggles stay visible and I can re-enable them anytime. But on the Ultra, once you disable them, they vanish.

Already tried clearing cache/data and restarting. Still the same.

Anyone else facing this? Is this a known bug on the Ultra or a One UI issue?

[udegbunamchuks]

I'm having the same issue on the A54 with One UI 7. Had to delete and reinstall the app to fix it

[StoryBookStory]

I own a Samsung A53 smartphone and have the exact same issue. So frustrating. 

I did what another poster advised and uninstalled and reinstalled one of the apps in question and it fixed it. But I was unable to uninstall another app as it's a system app I think?  problem is I'm using "Messages" for my texting and it wouldn't let me..so now I am stuck never getting Audible notifications from Messages app. 😜

This is a crazy issue. I can't believe this slipped through the cracks? There absolutely should be a way to reverse it ... but somehow it's permanent. This is a bug for sure.  I would love it if somebody had a solution other than uninstalling and reinstalling the app! Especially when the app is a system app and cannot be uninstalled?

[Noire]

I found a work around that doesn't involve uninstalling & reinstalling the app - turn on App icon badges (under Notifications > Advanced Settings > App icon badges). It seems to bring the whole Sound and vibration section back on the affected app, and also prevents it from disappearing too when Sound and vibration is toggled off.

[StoryBookStory]

It works!!! I cant believe it. Thank you  so much for that fix! Woo hoo! 😊 Brilliant.