09-02-2024 07:28 PM - last edited 09-02-2024 07:30 PM
I'm trying to get my new watch to measure my blood pressure but when I try to do that in my watch, it says that "To enable this feature, install Samsung Health Monitor on your phone." and provides me with a convenient button to press to do just that. When I press it I get notified to "Continue on phone".
But when I look at my phone I get an error: "This content isn't compatible with your phone"
This doesn't make much sense... it's a brand new phone and a brand new model.
Can anyone help me figure this out? Or am I really just out of luck?
I've tried going directly into the Galaxy Store to search for "Samsung Health Monitor" but I don't find it. I'm wondering if it's possible that this happens because of my location (Iceland)? Can I bypass that somehow if that's the case? If this is the case, where can I find the "supported locations" for this app? I just don't get how that app can be installed on my watch but I can't install it on my phone!?
09-02-2024 08:03 PM
Health Monitor is disabled in some regions
09-02-2024 09:41 PM
09-02-2024 09:54 PM
I'm in Iceland. But the weird thing is that my watch has Samsung Health Monitor installed... but my phone refuses to do it. That's what makes me a bit sceptical that this is a region thing.
Can I somehow see the following:
09-02-2024 09:56 PM
Yes, but my watch could install it, just not my phone. To the best of my knowledge they should be configured to be in the same region.
09-02-2024 09:57 PM
09-02-2024 10:00 PM