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Samsung members broken update

(Topic created on: 04-04-2025 06:59 PM)
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arianwen27
Big Cheese
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Heyo everyone. Kinda an urgent thing of me saying do not update samsung members.

There's a new update for it on the galaxy store but doing so will break the app. On loading it, you get a server response error and cannot do anything.

The solution is to delete it and download it from the google play store as that has the older version.

I say urgent as if you update the app, you won't be able to read this to know how to fix it 
213 REPLIES 213
keith30
Legend
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The only update I've just done is for the Galaxy Store itself and the Themes app.
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arianwen27
Big Cheese
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Most of the samsung system services get updates through the galaxy store. Though they're mostly be automatic. Good lock and good guardians tend to need manual galaxy store updates though
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keith30
Legend
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Some do, but some can come from the Google play store as well.
GoanGeek
Samsung Members Star ★
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Is the Member App version 5.3.00.9 which is broken.
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JAMES4578
Samsung Members Star ★★
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I am on an older version, hopefully the issue with 5.3.00.9 is fixed.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Joeeye
GrandMaster
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Oh, not seen that update tbh, I usually update without checking so, thanks for the heads up.
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Joeeye
GrandMaster
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I confirm the update is still broken 🤣
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Reylob
Samsung Members Star ★
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I have been having a problem with the Members App. I get notifications, but cannot see them. The App keeps giving

Server response error

Server error. Try again later (-10).

I tried stopping the app, clearing the app's cache and the error remains. I then stopped it and clear the data, but to no avail.

Is anyone having problems with the Members app?

Server errorServer error


Technology enthusiast, but not related to any technological company.
Calidaley
Helping Hand
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Did you update the app? If so, you need to uninstall and reinstall your members app. I updated my app yesterday; then I read here that when you update it, it doesn't work properly.