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Samsung members broken update

(Topic created on: 3 weeks ago)
193 Views
arianwen27
Big Cheese
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Heyo everyone. Kinda an urgent thing of me saying do not update samsung members.

There's a new update for it on the galaxy store but doing so will break the app. On loading it, you get a server response error and cannot do anything.

The solution is to delete it and download it from the google play store as that has the older version.

I say urgent as if you update the app, you won't be able to read this to know how to fix it 
213 REPLIES 213
JAMES4578
Samsung Members Star ★★
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Just reporting what a few Members had said,looks like Google version   updated though. Certainly 5.02.02.3 seemed to be fine previously. I have never updated to 5.3.009 and Members App has been fine for me.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes
Hepsonnn
Explorer
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Yeah same its not working, It was but I just got an update like 2 hours ago for samsung members then it stopped again ,Hope it will be fixed soon.

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jjay0307
Navigator
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  1. did it all. uninstall, cleared cache, didn't work, then cleared data, didn't work, forced stopped. uninstalled from galaxy store, then reinstalled, still didn't work, play store, did it all, nothing is working. still says the same when I open the app. server error. try again later. (-10)
Sonora
Black Belt 
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5.3.00..9 is faulty,  now it's in Google Play Store too. Early this morning it was still 5.2.02.3 version, which is good

samfan124325
Voyager
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Yeah don't update ethier way till this is resolved
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Badger42
Helping Hand
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The Google store version has also broken my app on S24, luckily I have disabled the auto app updates on my spare S23FE, so still have some access to the app without having to sign in the Samsung community webpage. Hopefully another fix will sort it shortly.
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Reylob
Samsung Members Star ★
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Don't do the update from Samsung Store

Technology enthusiast, but not related to any technological company.
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tinglish
Hotshot
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Download it from Google play store instead of Samsung,it should work then
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jjay0307
Navigator
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done that, didn't fix it at all. nothing has worked 

ShazB07
Troubleshooter
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I can't get in the Members App at all now... Had to go on the web browser to send this message. The Google Play store version and the Store version are not working at all now. 😮