Instagram & FB videos not playing properly S24 Ultra

[Fayenic]

Got the new S24 Ultra last week and ssome videos aren't playing properly, very broken u. 

Any solution? 

[MOBDC]

1st clicking on reels crashed the app and now videos don't load at all.  I've cleared cache and data, I've also reinstalled and it's still not working. 

[Jamaal1]

I have the same issue, earlier this monring I couldn't even open Instagram it kept crashing, after the update released today it worked but now again the app opens but nothing is loading. I have this same issue on Tiktok as well. Hope it gets resolved it is indeed very annoying to have on a brand new phone. 

[S24 Plus User]

I literally just got an S24 PLUS and it's playing videos on my IG so glitchy!! Neeeeeeever had this issue with the S20 PLUS. What a shame... what's really going on. Other little bug issues too. Considering returning tbh unfortunately...

[Fayenic]

Still no solution to this Samsung!!!!!

[CY_2122]

Encountered this issue in s10, s22 Plus. Common issue in Android after system update.

May attempt to clear data for Android System WebView.

Settings > App > Look for Android System Webview > Storage > Clear data > Then restart IG, YT, FB, etc

If the issue persists, reinstall it.

[Jwick]

Did you ever find a solution? The same things is happening with my old avi files. The audio plays perfectly but the picture is really glitchy

[S24 Plus User]

Nope! Super disappointing. Especially for how much $ the phone costs

[Members_zFQmDpX]

I had same issue, and I find out, it's because of my type-c headset, so when I remove it I don't have issue. I guess samsung didn't do test using headset yet. I hope they fix this big issue soon

[MOBDC]

You would think samsung would fix the problem or at least reply to these threads with a solution. 

[dreemtul]

Had same problem.

Solution was to enable automatic video playback.

There is an option in Samsung Internet app to disable automatic video playback, I think we all here have ticked it. Just untick it and video in FB will start working properly.