03-02-2024 11:22 AM
Apart from faded colors on the screen, there is a sandy/grainy screen problem. There are many people affected by this issue on various forums. This problem is not caused by vivid mode. I don't know if this problem is hardware or software.
My problem was obvious at any brightness. The problem was evident in the dark gray parts. I took these photos in full light. The problem is evident in the dark gray parts in dark mode, creating a grainy appearance. It appears more, but at 50 percent brightness and below. The resolutions of the photos I uploaded are not bad, the screen looks exactly like this.
Images from my phone
Images posted from other users regarding this problem
07-02-2024 04:21 AM
It is a hardware issue that cannot be fixed. If you have this defect return your phone.
Check out this post by a display scientist going in-depth on what's wrong and why you should return it.
07-02-2024 06:45 AM
07-02-2024 08:42 AM
07-02-2024 11:56 AM
I sent the new phone back without opening its box. I requested a refund. I can't take this risk anymore.
09-02-2024 05:32 PM
Pleaseeeeee update samsung
10-02-2024 06:15 AM
I received a replacement, but the screen was the same. They are all grainy
13-02-2024 09:21 AM
23-02-2024 06:06 PM - last edited 23-02-2024 06:09 PM
I think this is a software problem/intention(?) that I noticed when comparing colours on Instagram with the iPhone. I like the way photos look on the S24 ultra (even better after today's update).
But what I noticed. I think Samsung's software is trying to make photos look even better by adjusting colours on the go. (I also see this on Google Gallery when I switch applications, the screen flickers a bit and the colours change).
On Instagram, the application has a black background that becomes a little grey after a few moments. Maybe the software doesn't always decide right whether that thing we alctually have on display is a photo or not. Sometimes it tries to update the colour of the UI.
After years of more saturated displays on the S21 and S23, I have to say that I like how photos look much better here, even if the colours on the icons are more washed out.
26-02-2024 06:42 AM
I am having the same issue.... Please tell me how I can get replacement
27-02-2024 09:36 AM
So if it is the case, we must return all unit and go to Honor maybe...