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Galaxy S24 ultra - My galaxy s24 themes are not connecting to the network

(Topic created on: 24-01-2024 08:24 PM)
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Street8
Journeyman

‎24-01-2024 08:24 PM - last edited ‎25-01-2024 10:43 AM by Moderator

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My galaxy s24 themes are not connecting to the network but everything else has. Hope someone can help.

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5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★

‎24-01-2024 08:53 PM

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Can you elaborate a little bit more please @Street8  ? 🤔 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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mandy100
First Poster

‎25-01-2024 06:46 AM

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My S21 FE has the same issue with galaxy themes, store and anything related to Galaxy Apps. Just says cannot connect to network or must be connected to network. I am, 5G! Also I have cleared cache and Data. Still not working! Please help!
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PZ977
Apprentice

‎30-01-2024 07:26 AM

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Same here. Asked me to sing in Samsung account while overseas, huh? After clicked on signing nothing happened and still poped up asking for singin again and again. 

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PZ977
Apprentice

‎30-01-2024 07:33 AM

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In response to PZ977

After certain period of time an error message shown “Connect to a network to browse Galaxy Themes. (110UnknownHost/772300/C100003)”

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PZ977
Apprentice

‎03-02-2024 06:29 AM - last edited ‎03-02-2024 06:30 AM

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Fixed. Go to settings>app>galaxy themes>storage>clear data then restart device.

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