Galaxy S24 GPS signals lost - searching for signals

[FayezKhan]

Hi, 

I got Galaxy s24 2 months ago. Since then maps are not working. When I use Google maps, either it says GPS signals lost or stuck at searching.

And when the same mobile is used as hotspot, my older phone (without sim) navigation works like charm

Anyone else facing this problem? Any solution? Shall I return the device if it's hardware issue? 

[Tourbillon De La Vie]

Try diagnostics via Samsung members app. You might have to contact support and let them deal with it 

[BandOfBrothers]

I have seen another similar thread to yours @FayezKhan 

If you perform a forum search you should find existing threads with some further help within.  

My phone is behaving itself. 

[TechZilla]

Hi and welcome to the community, try this and see if it helps:
You should enable Location services and further configure location settings on your Android devices so that Google Maps can access and use location with appropriate accuracy.

Step 1: Open your Android device's Settings app.

Step 2: Click on "Location." Depending on your device, it may also be named "Security and Location."

Step 3: Turn on the location setting & Select "Mode."

Step 4: Choose "High Accuracy."

[Gav4b]

This issue has already been reported and they have fixed the issue which will come out with the next software update

[Galaxy S24_GPS issue]

Hi, I am experiencing same issue since day 1 on two of my S24 mobile phones. This is issue with S24 only, No problem on any other phone. I've called samsung for replacement or refund but they are refusing it. Neither they acknowledged to me if this is inherent issue. But reading through these forms it confirms this is a definite issue with S24 phones.

[Ocelot90]

Hey all.

Also having an issue with GPS and mobile networks with my S24.

Normally presents as Google maps saying 'GPS signal lost'... But checking GPS with an app I usually have good quality position fix.

I just have to restart the phone and it seems to clear the problem.

I've also had issues with getting mobile data sometimes, I was in the centre of Rome and had to set my phone from 2/3/4/5G to only 2/3/4G, that seemed to clear it.

Very weird behaviour.

I hope they manage to fix it soon.

[Ocelot90]

Where did they acknowledge the problem and say it would get resolved?

[FayezKhan]

True. The problem is there from last 6 months. Why have not they fixed it from last 6 months. I get security update every month yet no solution

[FayezKhan]

Didn't work