Galaxy S24 Google Maps GPS issue (SM-S921B/DS)

[惜今bu惜昨]

I am encountering a persistent issue with GPS signal loss when using Google Maps. This problem is specific to Google Maps, as other navigation apps function correctly. I've noticed that other users are experiencing the same issue. My Google Maps app is always updated, yet the problem persists. I have reported this through the "Feedback" section within the app, but the issue remains unresolved.

I do not believe this is a hardware problem, as the GPS works briefly after restarting the device before losing the signal again. Other GPS-dependent apps work fine, but Google Maps shows delayed movement updates and displays "Location accuracy is low" when tapping the blue location dot. Additionally, when initiating a route, the signal is completely lost, and the location fails to update. However, the compass functions accurately.

For context, I am using a global model S24 (SM-S921B/DS), manufactured on March 1, 2024. I am unsure if this issue affects other variants, such as those with Qualcomm SoCs or the S24 Ultra. I suspect this is likely a software issue rather than hardware-related. If any other users have experienced this issue, I would appreciate hearing about your experiences, solutions, or workarounds.

Software Info: S921BXXS3AXGD, THL CSC, Location Always-on, App can access location in the background.. 

GPS Info:

[Bycroft]

I am having the same issues. Interestingly, it seems at the same time. My wife also lost GPS signal at the same time I did in a different part of town. She also has S24.

[Members_a7LoORI]

I also have this problem.  Have had the S24 for around 3 weeks and Google maps has never worked properly.  Have done everything suggested to no avail.  Poor that it is not being taken seriously.  I have not got the option to replace my phone as it's just too expensive. My previous phone S9, was flawless with an SD slot to boot too.  Disappointed that a simple function such as maps doesn't work.

[Members_aty5fE8]

Same here! Have this phone for months - never any problems. Until about 2 weeks ago. It is _very_ annoying.

[Members_lB4xutE]

Mines the same and I need it for work. Only had the phone a couple of months it seems to only have started this past week or so. Gps signal lost constantly. Tried every trouble shooting tip and nothing works. I wondered if there was a problem with the phone

[Members_0A6hZnt]

Same issue with my S24! Let's leave critical reviews about Maps on Google Play to attract Google's attention!

[Members_0A6hZnt]

Same issue with my S24! Let's leave critical reviews about Maps on Google Play to attract Google's attention!

[Members_INMeK3g]

Same problem here. To make it even stranger: Google Maps works fine when using Android Auto, but just not on the device itself.

I've resorted to Waze for the time being, but that's not a long term solution for me. If this isn't resolved in the coming weeks I'll switch to a device that doesn't come with the sorry excuse for a chipset that is the Exynos. 

[s24plusneil]

This is happening to my new S24+ today in Google Maps and Waze app it says "GPS signal lost". It happens extremely frequently in Google Maps. Happens less frequently in Waze.

[Iberkins]

Same issue here on S24, google maps plays up all the time, freezes and throws you out of android auto. Had many Samsung phones before, never had this issue. Shame, Samsung should do better to fix the issue! 

[ArMind]

I can a 100% confirm that this is a software issue. Had the phone since launch and i went on a trip in May when the Google Maps app worked perfectly without any issues. Went on a trip a week ago and had this exact issue with the app. I guess and update either from google or from samsung caused this issue to appear. I hope they resolve this issue in an upcoming update because it's really annoying for a phone this expensive to not work as intended.

[Fattr00]

I have same problem. It is started about first week of Agust and still continue. I can use Yandex maps without problem.