Galaxy S24 Google Maps GPS issue (SM-S921B/DS)

[惜今bu惜昨]

I am encountering a persistent issue with GPS signal loss when using Google Maps. This problem is specific to Google Maps, as other navigation apps function correctly. I've noticed that other users are experiencing the same issue. My Google Maps app is always updated, yet the problem persists. I have reported this through the "Feedback" section within the app, but the issue remains unresolved.

I do not believe this is a hardware problem, as the GPS works briefly after restarting the device before losing the signal again. Other GPS-dependent apps work fine, but Google Maps shows delayed movement updates and displays "Location accuracy is low" when tapping the blue location dot. Additionally, when initiating a route, the signal is completely lost, and the location fails to update. However, the compass functions accurately.

For context, I am using a global model S24 (SM-S921B/DS), manufactured on March 1, 2024. I am unsure if this issue affects other variants, such as those with Qualcomm SoCs or the S24 Ultra. I suspect this is likely a software issue rather than hardware-related. If any other users have experienced this issue, I would appreciate hearing about your experiences, solutions, or workarounds.

Software Info: S921BXXS3AXGD, THL CSC, Location Always-on, App can access location in the background.. 

GPS Info:

[Members_TyhEWaE]

Hi,

I have the exact same problem with my S24+

Have tried all the recommended fixes and nothing works. After a conversation with Samsung support I have decided to change to an iphone. I don't think either Google or Samsung care at all that one of the primary functions of a mobile device doesn't work reliably.

It's a real shame as I have been using Samsung phones for 12 years plus and prefer the Android experience, but if customer support is this poor then i'm out.

[惜今bu惜昨]

Yes, they trying to force people buy other brands. I actually think about 16 series, if this issue keep happening. I do not think S25 will be any different.

[craig895]

Having this problem also. Nothing seems to help 😕

[Members_XODR2vX]

This problem is known for S24

Just came back from holiday, gps signal always lost, shame om Samsung

[Members_mwARctV]

I had the same issue while i was driving . The GPS signal connected through out android auto to my car kept losing signal. I bouth the phone 2 weeks ago 128, 8gb ram and returned today. This is very bad for samsung. My s20FE is working perfectly fine with android auto, gps etc. Clearly is an issue of the phone.

[Members_mwARctV]

I have also tried everything, nothing is working GPS signal on google maps keep going away...its clearly a software issue

[Members_XODR2vX]

All samsung devices work with goohle maps, only the S24 has problemen, time for a software fix

[惜今bu惜昨]

Probably software problem. I saw that S22s had same issue but fixed after long time. I hope One UI 7 can fix these annoying software issues.

[Members_XODR2vX]

Go to the google play store and remove the updates from the maps app, it works for me !

[惜今bu惜昨]

Can you write the version number of app? If working as expected.