Free buds after review?

[EmlyRoze]

Just ordered my second s24 ultra in the blue colourway to match my car 😅 

Offer stated that if we leave a review we get the free buds? Not seen anywhere how to access email from Samsung to write the review yet? Had phone 3 days. 

Many thanks, Emily. 

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

May I please ask where you saw this offer / where you bought your device from?

Haven't seen this offer myself and not been made aware of it.

EDIT: Yes a new offer from Samsung 👍

[EmlyRoze]

It's UK site. It states it on the order page.

[Piper123]

Samsung? www.samsung.com

[AndrewL · Accepted solution]

@EmlyRoze: It's great to hear that you've treated yourself to another epic Galaxy S24 Ultra. Regarding the offer, the terms and conditions state the following: 

"After 14 days of purchase customers will receive an email from Samsung with a form to complete a review of their new phone (good or bad). Reviews must be made within 30 days of receiving the email from Samsung. Free gift will be delivered 14 days after review validation. Reviews must be via the form sent and NOT made on Samsung.com."

I hope this helps. 

[EmlyRoze]

Correct 😊

[EmlyRoze]

Hi Andrew, much appreciated with the information. I shall keep my eye out for the email in due course. Many thanks 😊

[Piper123 · Accepted solution]

Purchase a Galaxy S24, S24+, or S24 Ultra from Samsung.com by 03/12/24. After 14 days of purchase customers will receive an email from Samsung with a form to complete a review of their new phone (good or bad). Reviews must be made within 30 days of receiving the email from Samsung. Free gift will be delivered 14 days after review validation. Reviews must be via the form sent and NOT made on Samsung.com.

[EmlyRoze]

Many thanks, Piper. Will keep check on emails 😊

[AlexJM9]

So I can buy my phone today and still claim the free earphones even though the review will be after the 3rd?