Fingerprint for log in

[Kenny564]

I used to be able to log in to my Caesars Sportsbook app using my fingerprint when I was using my S22. I honestly don't know if it was using samsung pass. That's no longer working for me. After I manually enter the password it asks me Save Credentials Securely. I save using my fingerprint but that doesn't do anything. The next time I need to manually enter my password. It's a weird password so it's very annoying to manually enter it. Samsung pass does come up but then I fingerprint and it fills our email but not password. Any help is appreciated. 

[Tourbillon De La Vie]

Did you try deleting the entry in Samsung pass and then let it save again 

[Kenny564]

yes I did. didn't work. 

[Reylob]

Hi @Kenny564 

After removing the entry from Samsung pass, force stop the Caesars Sportsbook app and clear its data. Start the app again and see if it asks you for biometric login.

Clearing the cache partition before doing the above is something that I would try, but that it is more laborious.

In this support page, Samsung explains how to clear cache on the device: 

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/