Face search feature gone after update?

[Gee1997]

My face search feature has all but disappeared. Before it had every face in my gallery that I could search by, now for some reason it has only got my dog under "people and pets". Is there a way I can search my gallery by face if it isn't picking it up automatically? 

[Tourbillon De La Vie]

When you click gallery search; goto 3 dots in top right corner; search settings /search categories 

[Gee1997]

People and pets option is on when I go into the settings

[Tourbillon De La Vie]

Wipe phone cache partition and or hard reboot the phone. Always worth doing after updates 

[Gee1997]

I did both of these also...still no luck 😩

[Tourbillon De La Vie]

When you click on search no faces appear even though they exist in Gallery? Clear data and cache for the gallery app. Hopefully that reinstates the functionality

[AK241]

Wouldn't the clear data delete all media not stored on the cloud?

[Tourbillon De La Vie]

Not that data as in files. See

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

[VAS81]

I have the exact same issue. Pls help!

I have cleared cache for the gallery app. But no luck

[Members_WCqVbLx]

Hello. Any update about this problem? It is solved?