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Disable Gallery Stories - if not who has access?

(Topic created on: 11-03-2024 11:00 AM)
38318 Views
zeroktal
Apprentice
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 I use the s24 Ultra  for pictures at work and am concerned. Is there a way to disable Samsung Gallery Stories? If not what data am I giving up? IE are the processed and or stored locally or remotely? Who can see them?

29 REPLIES 29
Richmar83
Helping Hand
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You can turn story generation off by going to Gallery -> Settings -> Customisation Service and turning Customisation off.

The image data is only processed at device level and the images are not shared or processed remotely, however if you have device account backup enabled and images selected then they will be included on that back up.
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zeroktal
Apprentice
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I appreciate the reply! Unfortunately it isn't in use, but they still get created. 😞

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schulz91
Journeyman
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I'd like to know that too. The proposal does not work 

Glanden
Student
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I'm in the same boat as zeroktal. These stories are being created but that customization service is not enabled.

Glanden
Student
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I've found a second post (still no solution). You may want to follow or occasionally review that one as well:

How to turn off Galaxy Stories? - Samsung Community - 2798198

Solution
K Dimov
Helping Hand
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Well, how about disabling the Gallery stories? Go to Apps > Search, tap the three lines on the right and toggle 'Show system apps. Next search for Gallery stories and disable it. This worked for me.

Edit: FYI, I also had customization off and it still created stories. No more now.

Current: S24 Ultra 512GB Titanium Violet | Old: S21 Ultra 256GB Phantom Black
zeroktal
Apprentice
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Would you post a screenshot as I don't seem to have the "system apps" portion of your suggestion.

K Dimov
Helping Hand
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Sure, here you go...

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Current: S24 Ultra 512GB Titanium Violet | Old: S21 Ultra 256GB Phantom Black
Alex1123
First Poster
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This worked for me. Seems like the "customization service" fix doesn't work because the stories are a separate app from the main gallery app, and that it is hidden from the user under normal circumstance. Pretty skeezy thing for samsung to do if you ask me. But thanks Dimov for the fix!