Claiming Disney+?/Disney Plus redemption page saying No devices found

[Glasweg1an]

Got my S24+ today and hoped to claim my Disney+ subscription, but when I try it constantly say "No devices found" (I deleted my S22+ as that was showing)

Is there someone sort of delay until the page recognizes my device , or maybe is it just busy AF as the phone shipped in the UK today ?

The device is registered on my Samsung account, I can see it on the devices tab on MY PAGE.

Hope someone can help.

Brian 

[walid567]

I found it, but Claim now is in grey, and it seems like I can't do or something 🤔

[WillowWitch]

Thanks this was really helpful & worked for me.

[nate7evs · Accepted solution]

So I found it difficult to find out how to actually claim it,was so easy in the end 

1.go to samsung wallet

2.click menu(bottom left)

3.scroll down to promotions

4.click on the disney icon and claim reward

Bonus 5. You can also claim free £30 galaxystore credit from in that promotional page but good luck finding anythingworth buying🤣

Hope this helps anyone struggling to do it🤙

[Hudz]

Buying a case maybe

[nate7evs]

As far as I'm aware it's only on the galaxy store app not samsungs store so games and apps only

[Hudz]

Oh yeah, I get your point now.

[nate7evs]

👍

[Members_pHbhwKJ]

I have the same issue too - samsung support are clueless and just shrug it off and pass me around

[steelmalc]

why does mine say 12 months but at the bottom it says expiry date 1.05.24 and 97 days left

[Members_K1hbEDq]

Claim using the Samsung Wallet App, once you signed in scroll down to promotions and click on it (it should have a orange? circle next to it) the Disney offer was the 3rd one down just click it and the code can then be viewed.