Solved: Claiming Disney+?/Disney Plus redemption page saying No devices found

Glasweg1an · ‎24-01-2024

Got my S24+ today and hoped to claim my Disney+ subscription, but when I try it constantly say "No devices found" (I deleted my S22+ as that was showing)

Is there someone sort of delay until the page recognizes my device , or maybe is it just busy AF as the phone shipped in the UK today ?

The device is registered on my Samsung account, I can see it on the devices tab on MY PAGE.

Hope someone can help.

Brian

Rohel · ‎25-01-2024

Hey guys to get the promo you have to go into samsung wallet go to menu then promotions 😀

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nate7evs · ‎25-01-2024

So I found it difficult to find out how to actually claim it,was so easy in the end

1.go to samsung wallet

2.click menu(bottom left)

3.scroll down to promotions

4.click on the disney icon and claim reward

Bonus 5. You can also claim free £30 galaxystore credit from in that promotional page but good luck finding anythingworth buying🤣

Hope this helps anyone struggling to do it🤙

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AntS · ‎26-01-2024

Hi guys,

Just posting some screenshots with the steps for those who like to visualise their journey:

1. 'Samsung Wallet' app > 'Menu' > 'Promotions' > 'Disney+/Get 12 months of Disney+ on us'

2. Which takes you to 'Intro'. Tick the Terms & Conditions for 'Disney+ 12M Subscription Offer' box, then 'Claim now' > 'View my Vouchers > 'Disney+'

Click here to see 'How to set up Emergency SOS on your Galaxy Smartphone'

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Krystian101 · ‎24-01-2024

I'm having the same problem, I think it's on their end and hopefully they will fix it soon as I'm eager to redeem it 😅

frasisco · ‎24-01-2024

Exactly the same issue I'm having.

Rohel · ‎24-01-2024

Having the same problem

Glasweg1an · ‎24-01-2024

Ah, okay that feels a little better.

Yeah hopefully it get sorted ASAP.

Thanks for replying.

beclou80 · ‎24-01-2024

Thought it was just me saying no devices found

DazzG · ‎24-01-2024

Where do you redeem it? I can't find it

churny · ‎24-01-2024

Same here. Looks like they need to update the offer for the s24

Glasweg1an · ‎24-01-2024

Thanks for all the replies people,appreciate you all 🙂 we will all be Disney plussed up real soon ❤️

Glasweg1an · ‎24-01-2024

If you're in the UK it's here https://www.samsung.com/uk/boost/

Claiming Disney+?/Disney Plus redemption page saying No devices found

3 Solutions