Can't add Samsung account to Secure Folder

[dopino3773]

I can't add Samsung account to Secure Folder. I get a toast message: "Something went wrong while trying to sign you into your account."

I tried signing in by email and by scanning QR code. I tried uninstalling Secure Folder and setting it up again. Nothing worked.

Any ideas?

[dopino3773]

There's obviously an issue with Samsung account app. Just uninstall its updates from the Apps in Settings and it should work.

[justlikeschramm]

I have this problem starting today with S24 Ultra basically blocking many AI features. Can you be more specific on "Apps", like what app and where to find it on phone? Samsung account login itself pops up from settings and in other apps, but I can't find the exact app associated with it to downgrade from. Driving me crazy ruining my whole day so far.

UPDATE: I found the app with a package utility in phone, etc. Galaxy store was stonewalling me asking to login to use it, which of course I cannot! I did get to it now in store by clicking "App details in store"  under App info. It shows it auto-updated on Feb 1st (sounds like you). Now, there isn't an uninstall or downgrade button here. I clicked the three vertical dots at top right under the "app info" page of android and then came the "Uninstall Updates" button, which I did. I can login now!! Thank  you.

@Samsung RECALL THIS APP OR UPDATE IT WITH A FIX AS YOU BROKE YOUR OWN LOGIN APP.

[dopino3773]

I added steps how to do it to solution. Please check there, so I don't copy/paste it here.

[Members_WjmZBgQ]

Hi. Did you find any solution to this issue?

[Members_jH39dTL]

nothing workks . tried everything including remote session on my phone by smasung. they couldn't add a samsung account to the secure folder. phone started with problems as soon as the phone was updated to android 14. lost all my photos and videos.  just disappeared. other issues with the grid.