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bluetooth Connection issues s24 ultra

(Topic created on: 02-03-2024 10:09 PM)
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KylVie
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So When I will connected my earphones with my s24 ultra from time to time,  sound goes off for like 1-2 sec its sounds like the sound is laggy or completely switching off for that period of time, Its happening most of the times when Im putting my phone into my pockets , not an issue with s21 ultra at all , Just to mention I have already replace my phone 3 times ...So far Im only having issues when using s24 ultra

30 REPLIES 30
KylVie
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Yeah so annoying 15 hundred Pounds phone and so bad at least for now,For that kind of money phone should be perfect out of the box
Gerg62
Apprentice
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I am having issues with my S24 Ultra for connecting to any of my Samsung TV.  I have to restart my S24 every time I need to Screen Share.

I have tried so many times to pair my S24 to my Infiniti QX80 with little luck.  It will pair for phone, but not audio.  Frustrating!!  My Note 10 had zero Bluetooth issues.

Samsung HELP!!!!!

Please fix this issue

crispysmiley
First Poster
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I went UBIF twice. The professional opinion is the motherboard have some unknown problem. They say Sumsang should replace it for me. But Samsung need me to send it to the service center first and wait about a month to get it repaired or replaced (they told me it would be 7-14 bussiness days, adding up the time on the way, it is about a month anyway). 

I do not have a backup smartphone so I am trapped here. If you guys have a backup device, you can try to contact the service center. If anyone slove the problem after a replacement, please let me know. 

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MusicManSPG
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I have got the same issue on headset and car stereo
PatrickVrdt
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same issue on car stereo... no problema with headset.... 

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Satyam
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I am facing same issue While playing game  my voice is not auditable to my team mate some time voice getting too slow .. they are unable to here me ..even playing youtube 1st picture comes then audio recive i complain many time no response 

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DGMarnier24
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Had several Bluetooth and lockup related issues according to Samsung Service center they replaced "PBA, Sub-PBA and OLED" all this after saying their diagnostic didnt find anything. First test looks like Bluetooth is looking better on one of my vehicles but still seems to be having issues with my Infiniti QX80. At least now it doest seem to mess up right away but still far from functional. Absolutely no problem with my previous phone.  My first impression from talking to the reps that its a "Issue" with the other products and not the phone.

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Danish 1
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Well it's quite surprising that since morning my s24 ultra connected bluetooth and it was working fine I could Watch and hear YouTube, Instagram but now in the evening I can only hear YouTube not Instagram or X 

 

Any help 

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Daniel257
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Hi I have the exact same issue when I use my Sony xm5 earbuds the sound will lag or turn off for split second. Then comes back. It seems to happen at the beginning but then stops doing that afterwards. What could I do? Send it for service or wait for updates. Because it doesn’t do this when using iPhone 15 pro max only my s24 ultra 

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catedesmonica
Journeyman
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same problem connects to everything else fine ,but the bluetooth on my car just constantly mutes then stops. Its driving me crazy.