Fix the wired charging issue please

[tresnips]

This is not an S24 ultra exclusive issue. I've had issues with s10, s22, and now s24 wired charging port. I've done all the protective care and cleaning that all the bots will recommend.

The connection degrades over time.

after awhile on each phone I have to try harder and harder to get the cord to sit JUST right in the port to get it to charge. Very very frustrating. yes wireless charging works fine but I want to be able to plug in my phone sometimes...

I've done everything they've told me to do. I just need someone to reply yeah me too so I know I'm not the problem.

[Tourbillon De La Vie]

Contact Samsung support via Members app. This is user community forum

[arianwen27]

Kinda sounds like something you do keeps wearing our your phone's charging port. While yes it's a thing that happens with older devices sometimes, it's not something that's happened to anyone who I know personally.

Everyone is different, the way you plug it in might for some reason cause excessive wear

[Piper123]

I'm afraid I do take the view this is user error given you've had it on 3 devices

Contact Samsung Customer Services to book a repair noting that if the engineers agree it is user error it may be a chargeable repair.

[Glenntech]

Do you use Samsung charging leads
I find so third party cables can be very tight fitting and I think cause damage long term
Plus not all USB type C connectors are the same length on the plugin bit.
I just use cables that come supplied with my phones and never had any issues

Im afraid it does sound like your phone needs to go in for a repair though now

[tresnips]

no ***** I'm just venting thanks for your reply bot

[tresnips]

have you had any other galaxy phones besides s25? I agree it might just be a me problem 

[tresnips]

yeah it's probably user error but does raise concerns that someone can damage the port on 3 different phones by just plugging them in with the charging cable designed for the phone.

[tresnips]

yes samsung brick and lead

[tresnips]

yeah guess im special 😞