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Fix the wired charging issue please

(Topic created on: 21-09-2025 08:48 PM)
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tresnips
Journeyman
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This is not an S24 ultra exclusive issue. I've had issues with s10, s22, and now s24 wired charging port. I've done all the protective care and cleaning that all the bots will recommend.

The connection degrades over time.

after awhile on each phone I have to try harder and harder to get the cord to sit JUST right in the port to get it to charge. Very very frustrating. yes wireless charging works fine but I want to be able to plug in my phone sometimes...

I've done everything they've told me to do. I just need someone to reply yeah me too so I know I'm not the problem.

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22 REPLIES 22
CatCat27
First Poster
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Its been over a month now on my s25. My partner phone had it for a good few weeks and got back to normal. Mine still showing water droplet and wont charge with wire charger
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Piper123
Samsung Members Star ★★
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That's not good.

Contact Samsung and book in for repair under warranty.

If however they say it is down to the user they may charge.

Your device will also be factory data reset.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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CatCat27
First Poster
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Thats why ive been waiting because i dont want to setting the phone up from beginning again.
I did had similar issue with s20fe few years back. Its been only charging wireless but it returned to normal after couple of months and never had an issue with it again. The fact that the partner phone has gone back to normal gives me hope😂.
Ive checked the phone in safe mode and its still not charging then so its deffo software
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