24-11-2024 07:17 PM
24-11-2024 07:33 PM
24-11-2024 07:33 PM
24-11-2024 07:59 PM
That's a very peculiar camera issue you're having with your S24, @amyleigh2610. If you haven't already tried to do so, please clear the cache and data of the Camera app. This will not remove any files from your phone, it will simply give the app a restart and remove any corrupted data.
Please follow the steps below to do this:
> Go to "Settings".
> Tap "Apps".
> Search for "Camera" and select it.
> Tap "Storage".
> Tap "Clear cache", located on the bottom right of your screen.
> Tap "Clear data", located on the bottom left of your screen.
Please could you let me know how you get on? Many thanks.
24-11-2024 08:18 PM
24-11-2024 08:24 PM
24-11-2024 08:27 PM
24-11-2024 08:27 PM
24-11-2024 08:32 PM
24-11-2024 08:33 PM - last edited 24-11-2024 09:00 PM