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Battery draining faster after software update

(Topic created on: 13-04-2025 10:11 PM)
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popmaster109
Pathfinder
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Hello has anyone else experience faster battery drainage after updating one UI 7 on your S24 ultra and if you have experience the same thing has anyone been able to sort out the issue and if yes what have you done

625 REPLIES 625
Shojohn11
Journeyman
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I charged my phone before I left my house to go up to the casino for a little while it's a 30 minute ride I anticipated being there an hour I won some money so I stayed a little longer so I was there 2 hours and drove home came upstairs and I have 15% charge left and it was 100% when I left WTF?

And while I was inside it could not grab the 4G outside, only when I got close to the door 

Before the stupid update it read 5G all over the casino floor.

Jan1990
Journeyman
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I have The same issue...

Bought The Phone 2 weeks ago, directy Updatet to ui7..

Screen on time abot 3 hours, my 5 year old p30 pro is better than that 😅

The reason switching to the s24 Fe Has Been battery life.

 

Thanks for nothing :smiling-face:

Hopefully they fixing this asap

Sumon-chowdhury
Explorer
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Yes, wifi 5 hours sot only

Tabbycat
Pioneer
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I am having severe charging and battery drain issues. I have tried all of the ridiculous "fixes" posted on this forum. None have helped at all. I saw a post saying to wait 14 days for battery to re adjust. That is NOT a solution! My phone is at 56% right now and is have about  20 minutes before it turns off.  It will go from 56% to 0% when not plugged in. I am at a loss as to what to do. I have an S22 which was just fine prior to the software update. 

FlustratedUser
Journeyman
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that is bad... and each update is making it worse... for me it is not only the battery drain but also phone getting warm while just chrome use...  

samsung dosen't care... and will not fix anything, it's seens to be even on purpose...

installing One ui 7 was one of the worst things could happen to me owning s24u. 

can't wait to get phone bricked with another great update to One ui 8 ...  great remaining 6 years of updates that in that way I'm not going to last.

Ponoichi
First Poster
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They're not going to fix it. Brand new phone worked fine for maybe two weeks before the update and now it won't fully charge even after 10 hours of charging overnight. Useless ***** company, useless "advice" on how to "fix" it. Nothing anyone has suggested on these threads makes it any better, I have to keep my phone plugged in at all times since the update and it hasn't improved at all.

Tabbycat
Pioneer
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Me too. Contacted Samsung rep via whats app and they were no help. Same lame suggestions as here. My phone turns off as soon as it is unplugged from charger. This is disgraceful

Tabbycat
Pioneer
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same with mine and having it plugged in has now caused my battery to swell. Never one issue with this phone until the update.

This is forced obsolescence.  

DannyT
Moderator
Moderator
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Hi @Tabbycat. Sorry to hear you're battery has started to swell. We take issues like this very seriously. If you are based in the UK or Ireland, then please send a private message to Sam_UK by following the steps in the link below, and we can get this escalated for you. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...


Welcome to the Community!

uzsy1234
First Poster
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How do you do this
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