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Battery draining fast

(Topic created on: 03-12-2024 04:16 AM)
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Goldenglove85
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I just got my s24 ultra and the battery life is horrible! I've read a lot of posts from a lot of other pep saying the same thing. I had this problem with my s22 ultra but this phone is way worse! I have power saving on. I have it on 60hrz which happens anyway when you cut power saving on. I have 1080p on which also sets when you have battery saver on. I have dark mode on and screen turned down and battery is still draining fast. I gave Samsung another chance because I kept reading about how amazing the new s24 battery life was. Boy do I regret this decision. It really drains fast and gets hot while using YouTube.  I've read a lot of posts saying that it's prob with youtube. I do believe something is going on with youtube because it does the quickest and gets hot while only using YouTube and YouTube only. This was a huge letdown. I believed Samsung and got burned badly. I was wondering if maybe you knew as to why this happens?

2 REPLIES 2
JordanS
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Excellent choice on the S24 Ultra. In the first 2 weeks, your phone begins learning your usage patterns to optimise your new phone accordingly. You can find this information along with tips and tricks on the link below. 

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to...

As for your YouTube app, we recommend making sure it is up to date through the Play Store > Tap the round icon in the top right > Manage Apps and Devices > Updates Available. Failing this, try resetting the app back to square one through Settings > Apps > YouTube > Force Stop > Storage > Clear Data > Restart the phone > Reopen the app and log in. 

Low signal can cause the device to work harder, resulting in a temp increase and increased battery drain as it tries to maintain a weak connection. Even more so with 5G in a low signal area. Ensuring good signal strength, either through Wi-Fi or Mobile Data, can help alleviate the strain on the battery and performance.   

Deanbed
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I went from the 21 ultra to the 24 ultra & thought exactly the same. But after sensible tweaks & a month or so later it has settled down to be about the same as my old mobile.
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