Banking apps

[Murshed7866]

Hi,

Does anyone know what's going on with banking apps?

My halifax, Lloyds mbna all get stuck at the loading screen.

Restarted and redownloaded the apps and nothing changed?

Thank you

[Robin999]

Try
Settings>connections >more connection settings >Private DNS. Ensure this is set to Automatic

[Murshed7866]

Heyyy, yeah I just checked twitter, and I turned private dns off, I had an ad blocker. Will need to set up the app again, but thank yiu

[davehorne]

I have a somewhat similar issue with my bank in the US, I live in the Netherlands.  

The problem is with the app in my case, they are aware of the issue; I am able to access my accounts using a web browser on my phone.  

If you can reach your bank using a browser, consider simply saving a link to your Home page until the bank sorts this out.

[Robin999]

Yes, also disable any ad blockers

[Murshed7866]

Yeahhh, I will be, hopefully I can turn them on again later on

[Murshed7866]

Yeahhh, try disabling any adblockers or private dns

[Robin999]

Hopefully. You don't necessarily have to turn off DNS just set it to Automatic.

[Murshed7866]

Yeahhh, the only reason why I have it off, is because I use adguard since it blocks ads when I use Google lool

[Robin999]

Cool. Let us know how you get on.