Billabongs
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15-07-2024 08:30 PM
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On my S24 Ultra phone, I keep getting a pop-up message saying that the Android App has stopped working. What does this app do? Phone still works ok ad far as I know. How do I fix this?
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Tourbillon De La Vie
Samsung Members Star ★
15-07-2024 08:33 PM
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Does it say what Android app is crashing?
Billabongs
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15-07-2024 08:35 PM
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Yes. It's the "Android App". That's what appears in the pop-up.
Billabongs
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15-07-2024 08:36 PM
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I'm not sure if it is a system app or one within a game.
Tourbillon De La Vie
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15-07-2024 08:38 PM
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Wipe phone cache
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/
Are you playing a game when it happens?
Billabongs
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15-07-2024 09:41 PM
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I think so. Can't say for sure as I've not really taken note of what I was doing at the time.
