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a very minor issue, battery app / Bluetooth

(Topic created on: 11-03-2024 08:56 AM)
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davehorne
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I thought I had this issue behind me. 

I'm using a battery app on my Lock screen and for no apparant reason,

1000003047.jpg

my Classic Watch4 disconnects.

Reconnecting the Watch4 to the S24 Ultra usually only requires turning one device off and on. 

I'm not going to lose sleep over this but if someone else also has this issue, I'd love to hear from you. 

Watch4 Classic
Galaxy S25 Ultra / 1T / Microsoft Launcher / Spigen Liquid Air case / Samsung Silicone case
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Neo001
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The watch gets disconnected a cople of times a day. I had raised it with Support and here's the response. Inspite of the previous update, the issue is not resolved yet. It also sometimes diconnects when I check memory or for updates in the Wearable app. The watch automatically reconnects, so I now just ignore it.

Screenshot_20240311_101406_Samsung Members.jpg

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Neo001
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The watch gets disconnected a cople of times a day. I had raised it with Support and here's the response. Inspite of the previous update, the issue is not resolved yet. It also sometimes diconnects when I check memory or for updates in the Wearable app. The watch automatically reconnects, so I now just ignore it.

Screenshot_20240311_101406_Samsung Members.jpg

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davehorne
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Thanks for the reply.  I guess I'll just wait for an update to fix this. 

Glad to know this is a known issue, thanks. 

Watch4 Classic
Galaxy S25 Ultra / 1T / Microsoft Launcher / Spigen Liquid Air case / Samsung Silicone case
davehorne
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I know I marked this thread as solved (since this seems to be a known issue), but since I've reset my Watch4 three times now within the last week, this is getting tiring.

Neo001, I have a question.  Sometime within the last two years there was an issue with the Classic Watch4 regarding a specific update ... or something.  This was a known issue and turned the first issued Watch4s into bricks and they had to be sent back and have their motherboard replaced.  

I had to send my Watch4 back.  My question, did you also suffer the same issue as I?  

I'm asking since there do not seem to be many folks here having this Bluetooth disconnect issue except for you and me.  I'm wondering if there is something else at play.    Just a thought.

Watch4 Classic
Galaxy S25 Ultra / 1T / Microsoft Launcher / Spigen Liquid Air case / Samsung Silicone case
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davehorne
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An update - it's been at least 48 hours and the Bluetooth connection between the Watch4 and the phone is still intact.  

I will assume the last reset of my Watch4 solved this or the problem magically disappeared.  

As you were ...

Watch4 Classic
Galaxy S25 Ultra / 1T / Microsoft Launcher / Spigen Liquid Air case / Samsung Silicone case
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