Volume buttons not snoozing alarm

[Rodney5]

Hi all,

Since my Galaxy S21 Ultra was upgraded to One UI 6.0 I cannot get the volume keys to snooze my Google alarm. I think the problem is that the app no longer opens full screen, so I have to unlock the phone to either snooze or cancel the alarm.

Does anyone have any idea what settings I may need to update or change to resolve this? I hadn't changed as thing and it was working perfectly before this update.

Thanks!

[Neo001]

I have a S22+. For me the alarm is always shown full screen mode on the lock screen and I can snooze using the volume buttons. However, when the phone is unlocked, then the alarm is shown in a pop-up and the volume buttons do not work.

For the pop-up on the lock screen, try reinstalling the Clock app and check if helps.

You can also send a feedback by clicking on the 3 dots in the top right corner in the app > Send feedback.

[Rodney5]

Thank you for your advice, I'll give reinstalling it a go!