Restart/Power off Issue

[drchainsaw]

I have an S23 FE, purchased about 1.5 years ago.  

I noted a new issue when try to reset: when I press&hold the power button,  the screen with the 4 options (restart, power off, etc) appears briefly,  but then the screen goes dark.  If I release and press the power button again,  the lock screen appears.  

I thought it might be a power button issue,  but if I use the quick access power off button,  it just blanks the screen,  rather than powering off the phone.  

Any thoughts?

I can still press&hold the power and volume buttons to turn the phone off.  

[RIP_ChaOtic]

Maybe try giving your phone to a mechanic to see the problem

[smg1]

My first action to solve issues like this especially after. 1.5 years of usage and especially if it has been done before is Clear Cache Partition on your phone. I will put a link to video on YouTube on how to carry out this procedure.
This clears and deletes any software that might be causing your phone to behave this way.

https://youtu.be/OqsSslIOSyA?si=njwGPThjGVlNSqna

This only takes a small amount of time but can be massively helpful to your phone.

[drchainsaw · Accepted solution]

Solved.  After thinking more, un-installed an app blocking app (Stay Focused) on the phone that hasn't been used in over a year.  That did the trick.  

I wonder some recent update or conflict could have made it go rogue.  

Thanks for others thhoughts!

[Vivian Lau]

It might be a technical issue, Try consulting with a skilled technician.

[Xfinitecausality]

Thank you. I was dealing with this issue all day and finally found this answer. Solved my problem instantly.