Samsung Galaxy S23 will not Power On

[EJ9676]

Yesterday, I restarted my Samsung Galaxy S23, and it will no longer turn on or show that it is charging. It makes no noises or vibrations when I hold down the power button to attempt to turn it on. At the attempted restart, it had a full battery. I have tried holding the power and volume down buttons, having it plugged in and then pressing the power and volume down buttons to no avail. I have tried different Samsung chargers to confirm that it's just not dead. I have it on a Samsung wireless charging pad and I am getting a red light confirming that it is charging. This phone is not even a year old yet.. It should not be having these issues....

[AndrewL · Accepted solution]

@EJ9676: I'm sorry to hear that you have encountered this issue with your Galaxy S23. If the device has remained unresponsive following the troubleshooting steps you have attempted, then I recommend arranging an engineer's inspection. To do so, please head to samsung.com > Scroll to the bottom of the screen > Contact us, and get in touch via your preferred channel, where an advisor will be on hand to make the necessary arrangements for you. 

In the meantime, please leave the phone on the wireless charger for around 30 minutes, then try pressing and holding the Power button to see if it powers on.