15-04-2024 06:32 PM
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Hello,
I bought a Samsung S23 FE in February 2024 and am actively using it. I realized this morning that last night the camera switched on by itself and took some photos with a black screen (probably because it was night). The same thing happened today on the way out of work.
No third-party software is installed on my phone. I also don't visit any potentially dangerous websites while using the web browser. I'm looking at browser History and almost all my searches are limited to Google and the sites I visit from time to time are Epic Games, LinkedIn, etc. When I scanned my phone with Kaspersky, no problems were found, and in the permissions, only the Camera app and a bank app had access. The weird thing is that I also checked the Permissions for the potential apps that used the Camera app, however, I didn't find anything suspicious, because it didn't show any use at these times.
What could be the cause of this problem? I currently have a hardcover protection on my phone, but is this problem related to the hardcover or is there a software problem? Should I take my phone for service?
Thank you,
15-04-2024 09:18 PM
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Do you have accidental touch protection on?
26-06-2024 03:32 PM
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I have the accidental protection ON. I don't have screen protectors. It is a brand new phone purchased a month ago. I am facing these annoying things during travel/walk when the phone is kept inside the bag/pocket. Does all the non-sense like how the kids play with the phone when unlocked.
07-07-2024 09:16 PM
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My phone is M15 similar thing happened to me tonight , my phone was kept facing down ,and the flash light opened by itself and closes after about 20 sec ,also my room lights were off , and when I checked apps history camera was accessed at that time, please if you find anything let me know
09-09-2024 08:11 AM
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I am having the same issue. Please, anyone found a solution🙏 this is after a recent software update. I can even use the phone. it is just annoying, really.
13-09-2024 12:01 PM
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It happened to me just now for the first time. The phone was on a desk I was looking to it, it was locked. It unblocked itself and took a picture. The only thing I did different on the phone was that last night I turned on the auto block feature in security settings
