Signal issues with reception

[LuckyMagpie]

Anyone else have issues with the s23 ultra sim reception? I figured it was just my old vodafone sim but having recently swapped to EE i'm getting the same or even worse reception when I'm indoors especially. Weirdly me partner with an android phone (Google pixel and EE sim) has way better reception than I do.

It's a new sim card, the signal fluctuates constantly from a couple bars to no bars in the same spot, but seems fine when I'm out mostly. There's nothing at home that seems to impede on my reception and I live in an area with excellent reception according to EE (I can get 5g data easily but often fails to load thanks to my none existent signal). My phone case also doesn't seem to affect this.

As I said, had the issue with my previous sim and figured it was just crappy Vodafone but starting to think it's related. Didn't have this much of an issue with my old S21. Any advice appreciated!

[lminvti]

Hi there 👋 and warm welcome

I'm with EE and own s24 ultra, and can confirm that indoors i get anywhere from 1 to 3 bars most of the time 5G works well, and outdoors i get full bars everytime. As EE claims on the forum that they are not responsible for signal coming into a property.
https://community.ee.co.uk/t5/Mobile-Network-discussions/Very-poor-signal-at-home/td-p/1258150

[BandOfBrothers]

Hi @LuckyMagpie 

I own the Samsung Galaxy s²³ Ultra too and can confirm i have no signal issues.

"Phones do not latch onto the strongest signal.
They follow the network assigned procedure, hence why it's not uncommon to be connected to a weaker signal than is strictly available "

A Samsung Service Centre can assess your phone if necessary. 

https://www.samsung.com/uk/support/repair/