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S23 ULTRA WIFI 6 ISSUES PERSIST AFTER APRIL UPDATE

(Topic created on: 06-04-2023 08:28 AM)
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sebseb88
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So I thought April's update would bring a fix for the dreaded WiFi 6 issue but it has done nothing ! 
Issue is weird as it keeps on coming and going as in it'll all be fine for a day or 2 and then happens again and is so frustrating ! What used to work for me before the April update was toggle WiFi on and off on the phone and it would be ok but for a while but now it won't help, the only odd thing that does temporarily work is when I have the issue of WiFi not loading anything up / stalling is to long press the WiFi icon in notification panel then WiFi straight away shows connected again and then switch back to what I was doing. Definitely a bug from the S23 Ultra side ! 
Never had a problem with my old S22 ultra / Fold 4 / Flip 4 / iPhone 14 Pro max, only happens with this phone !
I have a pair of mesh eero pro 6 routers which I never had an issue with and all devices I have connected to it always worked (both WiFi 5 and 6) just this phone.
Spoke to Samsung on twitter just before march update and they said they were aware of the issue and we're working on a fix but then came march update, nothing... Then came April update, nothing. When I spoke to them again on twitter they were like, sorry to hear we haven't heard about any issues regarding WiFi on S23 Ultra 🤦 so back to square one I guess !
Absolutely love the phone but this issue is a main one for me, I mean it's 2023 who doesn't need reliable WiFi nowadays !
77 REPLIES 77
JoefromNYC
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And what makes it more pernicious is that is is a phone to phone issues within both S22 and S23 Ultra series.

I showed Verizon's insurer Asurion, the data on many failed S22 Ultras on Wifi6.  The ultimately agreed, and after three weeks (another story) supplied an S23 Ultra as a replacement.

It is working very well.  So there must be some production line consistency problems hitting both the S22 and S23 Ultras that make it hit or miss whether the specific phone you have will function.

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JoefromNYC
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Get a functioning S22 and/or S23 Ultra, and watch the issue disappear without having to change your router's BSS setting for this one device alone.

What makes the S22.23 Ultra issue more pernicious is that is is a phone to phone. Some work, some don't.

After I showed Verizon's insurer Asurion, the data on many failed S22 Ultras on Wifi6.  They ultimately agreed, and after three weeks (another story) supplied an S23 Ultra as a replacement since they did not have any remaining S22's.

The S23 is working very well.  So there must be some production line consistency problems hitting both the S22 and S23 Ultras that make it hit or miss whether the specific phone you have will function.

Do not buy the BSS BS. It is a Samsung problem.

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steve1984
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Let's call this what it is. Absolutely ridiculous! I've only just got my s23fe but this has been an issue for 12 months by the looks of these forums. Not 1 single issue with my s20fe but a combination of no more android updates and a good deal tempted me in. I get a new model having issues. But why release a product 12 months later, STILL having the same issues?
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Lilmissmissy
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I agree.  We've all been frustrated and their resolve is the s24!?! I habe had this device less than a year and it a nightmare!  Worst samsung EVER.  ALL I used I past were the Note series starring at 2, then 4 then 8 them 20 ultra 5g. And THIS is the replacement wirh NO SD CARD and outdated wifi standards.   This may be the LAST.   The need ro pull the device and either reimburse all owners, fix it ore send us an upgrade.   PERIOD. I'M DONE! AND about to sue the company as my Insulin pump software and CGM need wifi for some features!  If anything happens to me I'm holding Samsung accountable. 

Jayne Reed
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Lilmissmissy
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EXACTLY! TJIS IS 2024 NOW and this is an FCC Issue now.

Jayne Reed
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Lilmissmissy
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Im ready when all of you are.  Corporation needs to be held accountable.   They have ruined my life and my Blod glucose management and data transmission to my medical team.  

Jayne Reed
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Lilmissmissy
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Truth!  I want a replacement or s24.  PERIOD.

Jayne Reed
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thahim
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Which app is this

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