Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S23 Ultra stopped working - will not turn on

(Topic created on: 20-02-2024 07:46 PM)
46598 Views
BRS145
Student
Options

Hello,

My S23 Ultra was working perfectly and was charging overnight but must have crashed.  Won't turn on.  Tried the common solutions, charging, letting it sit, power button hold, power and volume, etc.  NO signs of life at all.

No changes to use or connection.  Help!

0 Likes
12 REPLIES 12
Jazz0867
First Poster
Options
S23 turned itself off at 76% and died. Tried different chargers, forced reset, etc. Still dead. Has a small scratch on the screen (old damage) but because of this, despite being in Samsung warranty, we have to pay for inspection and repair of what appears to be a known hardware issue. Hardly fair!
0 Likes
Members_M0rngbF
First Poster
Options

Hello,

Same issue as others experienced. Had a software update today battery was pretty high around 90% since I left it on charge overnight (don't normally do this). Within an hour the phone glitched and went off (no samsung power down screen). Can't boot it now tried Vol - & side button and Vol + & side button but nothing. Also, tried whilst connected to a laptop. 

Repair shop reckon motherboard is gone. Any other ideas? i have data on there I need and if board is replaced my data is gone

0 Likes
touchedbycotton
First Poster
Options

What was the resolution to your issue, as I'm now experiencing almost the same issue?

0 Likes