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S23 ultra keeps restarting itself.

(Topic created on: 01-10-2023 05:36 PM)
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Dead9007
Journeyman
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My s23 ultra recently started resetting itself. I put it in my pocket, and pull it out a minute later to it restarting. It's happened 15-20ish times in the last week. Really annoying, and it's never done this before! 

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Dead9007
Journeyman
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Turns out the company that replaced my broken screen botched the job, and ended up replacing it again. Something inside was pinched and kept cutting power. 

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13 REPLIES 13
CarlH
Moderator
Moderator
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How much storage do you have available, @Dead9007? Do you have any other apps running when this occurs? 

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Piper123
Samsung Members Star ★
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Are you in beta or Android 13?

I have S23 Ultra and do not have this issue. I would also not expect this to me a memory issue as mentioned above unless you have a million apps and been using the 8k video A LOT 🫣🫣
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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Dead9007
Journeyman
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361gb available. I clean the memory frequently. As to apps running, nothing out of the ordinary. Nothing I haven't done since buying it. 

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Dead9007
Journeyman
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Android 13

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Dead9007
Journeyman
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Figured it out. I must have a loose connection inside the phone. 

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KP_76
Voyager
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You can always go into Device Care, Auto Optimisation, then switch off 'Restart when needed'. This is usually set On by default if I'm not mistaken.
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Drskingdavid
First Poster
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Mine has started doing the same thing!!

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Dead9007
Journeyman
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My screen had an issue with a loose connection inside the phone, and it would contact something inside and restart the phone. 🤷 i had to take it in to get it fixed.

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DanishB
First Poster
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I have started having this issue recently. Feels like it started happening after a recent update but could be unrelated.
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