28-02-2023 09:02 PM - last edited 28-02-2023 09:25 PM
Hi,
Just got the device today, and have noticed when swiping horizontally through the pages (Home + 2 more), it often as not fails, and the screen does not change.
I compared with my old S9+, which was completely responsive. How can this be? There is an OS update waiting, however, I'm having real trouble with the Smart Switch update.
So, just wondered if anyone else has noticed this?
28-02-2023 09:54 PM
28-02-2023 10:30 PM
My thoughts exactly. There is no screen protector, and I had enabled touch screen sensitivity to see if it would help. Also turned off the side bar. Maybe it has helped a bit, but am just trying it now; it's like I can swipe back and forwards a few times, but then it just stops. Weirdly, when I try again still nothing - then it works again.
If I touch the screen and move back and forwards without removing the finger, it seems to work better, but just now it stopped again, and no matter how long I kept moving my finger left and right nothing, until released and pressed again. Am getting slightly worried this might be hardware.
28-02-2023 10:46 PM
28-02-2023 10:49 PM
28-02-2023 11:05 PM
Thanks for the suggestions. The adaptive setting made no difference. The ram plus was default set to the maximum of 8GB. All I can think of is to make a video of this and send it to Samsung. For sure I don't want a device this expensive, which fails at such a basic level.
28-02-2023 11:23 PM
28-02-2023 11:26 PM
Thanks! I'II update on what their response is.
01-02-2024 04:30 AM
Same issue here on s23 ultra. I thought its launcher issue. but it didn't work with switching launchers