S23 ultra - GPS issues with Google Maps

[Wayneo08]

Is there going to be a fix for gps issues with Google Maps anytime soon?

[Smayel]

I already did everything and dealing with Samsung solution over the phone a week ,nothing worked

[S23Ultra1TB]

So what are you going to do about it? Is it an option to just return the device and get a new one?

[Smayel]

I already changed it two times all of are same I asked  an skip driver he said he has issue with gps too

[S23Ultra1TB]

What's the process to get a replacement? I can't really be without a phone.

Will Samsung send a replacement before they receive the faulty one for inspection?

Literally costs £1599 - and the GPS doesn't work. Can't really afford to shell out on another alternative 

[Smayel]

Did you get it from a phone company or you bought it,in canada we are getting it by our phone pland

[S23Ultra1TB]

Bought mine from the Samsung website directly, outright (contract-free)

[Lance113]

The phone has defective internal antenna the phone has to replace. I have had 3 replacements and so far so good on number 4

[Lance113]

Yes but before they do that they will have you to take the phone and be tested first so that the repair people will deam it as none repairable and then you will be able to get a new phone sent to you.

[S23Ultra1TB]

What's the best way to go about obtaining a replacement device from Samsung?

[S23Ultra1TB]

What's the best way to go about obtaining a replacement device from Samsung