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Original topic:

S23 - Homescreen shortcuts at the bottom aren't working

(Topic created on: 18-02-2023 09:14 PM)
Joojooz
Explorer
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Help!! My new s23 +, the 4 homescreen shortcuts at the bottom are not working, phone ,google , camera, messages. I tried to change them and since then they have frozen. Please help ...

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1 Solution


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Solution
Joojooz
Explorer
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Changed the home screen background and now all is good. Thanks to all for the help.

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7 REPLIES 7
Fiona26
Samsung Members Star ★★
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Have you tried rebooting the phone? Pressing volume down and power key together, until the phone turns off itself.
Joojooz
Explorer
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Thanks for your reply, yes I tried that no joy
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xSteveuk
Mastermind
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Hi
Try going to settings
Display
Navigation Bar
Buttons

Screenshot_20230218_231021_Settings.jpg
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Joojooz
Explorer
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It's not the navigation buttons it's the 4 app shortcuts ,call, messages etc
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Fiona26
Samsung Members Star ★★
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Try going into settings > Apps > one ui > storage. Clear the cache.
Joojooz
Explorer
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No luck, they just seem to be frozen, can't use or remove. Really appreciate all your help.
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Solution
Joojooz
Explorer
Options
Changed the home screen background and now all is good. Thanks to all for the help.