S23 - Homescreen shortcuts at the bottom aren't working

[Joojooz]

Help!! My new s23 +, the 4 homescreen shortcuts at the bottom are not working, phone ,google , camera, messages. I tried to change them and since then they have frozen. Please help ...

[Fiona26]

Have you tried rebooting the phone? Pressing volume down and power key together, until the phone turns off itself.

[Joojooz]

Thanks for your reply, yes I tried that no joy

[xSteveuk]

Hi
Try going to settings
Display
Navigation Bar
Buttons

[Joojooz]

It's not the navigation buttons it's the 4 app shortcuts ,call, messages etc

[Fiona26]

Try going into settings > Apps > one ui > storage. Clear the cache.

[Joojooz]

No luck, they just seem to be frozen, can't use or remove. Really appreciate all your help.

[Joojooz · Accepted solution]

Changed the home screen background and now all is good. Thanks to all for the help.