S23 - Homescreen shortcuts at the bottom aren't working

[Joojooz]

Help!! My new s23 +, the 4 homescreen shortcuts at the bottom are not working, phone ,google , camera, messages. I tried to change them and since then they have frozen. Please help ...

[Fiona26]

Have you tried rebooting the phone? Pressing volume down and power key together, until the phone turns off itself.

[Joojooz]

Thanks for your reply, yes I tried that no joy

[xSteveuk]

Hi
Try going to settings
Display
Navigation Bar
Buttons

[Joojooz]

It's not the navigation buttons it's the 4 app shortcuts ,call, messages etc

[Fiona26]

Try going into settings > Apps > one ui > storage. Clear the cache.

[Joojooz]

No luck, they just seem to be frozen, can't use or remove. Really appreciate all your help.

[Joojooz · Accepted solution]

Changed the home screen background and now all is good. Thanks to all for the help.

[Patrol_Captain]

How does changing the home screen background fix the issue?  What was that background doing to cause the links not to work?  What background were you using and what background did you change to, please?