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S23 one ui update 7 freezing home screen after return from an app

(Topic created on: 13-05-2025 05:33 PM)
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dev64
Explorer
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Often you may be in an app like maps or instragram and need to switch to WhatsApp to look at a message. 

Swiping and returning to home screen may result in a freeze for several seconds where it is impossible to launch whatsapp, or whatever app you may wish to go to. 

This seems to be often when the active app was one you may not have opened on a while. 

Very disappointing as one ui 7 brings a load of arbitrary and pointless ui changes and manages to turn the premium galaxy phone into a stuttering brick. 

Bring back one ui 6 it was fine. 
27 REPLIES 27
johnz237
MegaStar
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Hi! These forums are for customer to interact with customers- being that, have a gander- theres so many tips, solutions and troubleshooting already available

But, They absolutely won't go back to ui6

Most of the changes were done by Android- aka google- aka all Android devices

Have you attempted any troubleshooting methods?
90% of issues ive seen have been fixed by a simple soft reboot- hold volume down and power button until phone restarts

To submit feedback to devs go to samsung members app- support- feedback
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lminvti
Samsung Members Star ★
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Hi @dev64 👋

It's advisable to perform forum search first, as you might find similar threads with the solutions.

Its also advisable to wipe cache partition after big updates like one ui 7 to do so :

Turn off your phone, plug to PC, tv, etc, press and hold volume up and power buttons simultaneously until samsung logo appears Then quickly release power button and keep holding volume up button until recovery menu appears navigate with volume down button till wipe cache partition press power button to confirm restart your phone.

Also submit a feedback in members app.

dev64
Explorer
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Ok I have tried soft reboot, still happens. I will try the wipe cache and get back to you.
I will also submit to the members dev feedback.

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dev64
Explorer
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Thanks for the help so far!
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Members_d7zXkOi
First Poster
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I'm experiencing the same issue. I've already wiped the cache partition, but the problem still persists

dev64
Explorer
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I noticed the last time it happened a small microphone icon in the bottom left and a down arrow on the bottom right.. might be related as they looked out of place. Maybe there is some intermediate ui mode getting in the way
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Silverbemr
Student
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This has been a terrible release. I have the same issue. I have to open the camera app and them go home to get it to work. I eliminated animations and that helped for a little bit stopped working 

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JosephJ
First Poster
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I'm also having this issue. I go back to my home screen, click on WhatsApp and my phone will completely lock up for 5 seconds
dev64
Explorer
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Yes I find this is happening alot now, turning the once premium slick galaxy experience into a windows 3.1 accessing "a:" drive vibe. You'll know if you know. Very poor.
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