ONE U.I. 7 S23U Charging Issues

[Gandiik]

Just updated, first charging post update...been charging for an hour and charged not even 20% (1% - 19% currently) using an original 45W adapter + cable. This is absolutely ridiculous. I'm so upset. Wish there was a way to go back to 6.1. This is crazy. Feels illegal, like I don't even own what I bought, just got effed over with software. Horrid.

[johnz237]

Hi! Welcome to the Samsung Members community!

Well, this isn't normal nor part of the update. Things aren't always what they appear to be

Have you attempted any troubleshooting?

* Tried other chargers
* Cleared cache partition
* Simple reboot of the device
* Samsung Members diagnostics

Does it say it's charging but not actually charging?

These forums are for customer-to-customer support, not feedback.

[Joeeye]

Is it cold where you are by any chance? Very low temperatures can cause charging issues which will cause charging time to increase massively.

[Gandiik]

No, exact same conditions as always. The only variable is the update.

[Gandiik]

The only thing that has changed is the update, been using it for close to two years without issues. I do not expect it to be resolved. Just wanted to vent before I purchase a different device or a hotfix comes out very soon.

[Joeeye]

Ok. Do you have any other Samsung phones or devices to test the charger and cable with? From my own personal experience and having a Samsung 45W charger now for over 5 years, I have never experienced any update that has ever broken the charging capability of any of my phones or tablets (Note 10+ 5G, S20/21/22/23/24/25 Ultras, 2xTab S7+ and Tab S8 Ultra).

[johnz237]

The problem is—this isn't the normal update issue; it may be for you, but if it were the update as a whole, they would have paused the release again. The forums would be full of complaints.

But anyway, go to the Samsung Members app, Support, Feedback. Let the developers know.

[Gandiik]

Yes, I work as a smart devices technician. I have a wattage reader at home, went from around 23W most of the time (usually was already charged quite high) to 8W now. I have an unupdated S23+, A55 and a A14 on hand for repairs/to sell. All of those charge at different speeds of course but nothing wrong like my main phone. Worked just fine today before the update, quite literally the only thing that changed.

[Gandiik]

Guess I'm gonna put on a tinfoil hat cause it literally is.

[johnz237]

Okie yes you're right. Every single person on ui7 has charging issue? Grab that hat 🙏 if youre not willing to do any troubleshooting then deal with it