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Notifications

(Topic created on: 06-06-2023 07:51 AM)
1480 Views
Renars
Voyager
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Hi all...
I have S23 Ultra since come out, I'm not expert & not use phone like most of u, just calls sms etc but be honest this phone have a lots of bugs, louds of apps do not received notifications- they all is on, apps is restarted etc, my old Note 8 was not like that. Bought this phone just because old phone was with me 6 years, never let me down but battery was totally dead. I don't know its problems with phone or apps versions is too old for this phone. In general I'm very happy with phone but many times i missed important notifications and it's realy annoying me. Does anyone have the same problems? Any advice please.
Have a nice day 🤗
41 REPLIES 41
Renars
Voyager
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I reset app permissions but still no notifications 😞
0 Likes
Bellabee
Pioneer
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If you want i can send screenshots I don't know if you have done so already
AndrewL
Moderator
Moderator
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@Renars: Please can you also try heading to Settings > Apps > Gmail > Notifications > Show notifications (toggle this on) > Notification categories > Email > Show notifications (On) > Alert (On) > Show as pop-up (On) > Lock screen > Select 'Show content' or 'Hide content'. 

If the issue persists, head to Settings > Notifications > Included apps > Gmail, and make sure that this is toggled on. Tap the Back button > Do not disturb, and ensure that this is toggled off, or that Gmail is an exception in the 'Apps' section. 

Renars
Voyager
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Hi, that all is set up like said but notifications on gmail app
Renars
Voyager
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Just on Gmail app no notification
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YasinBajibhai
Pathfinder
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I am having same issue.. Delayed notification.. especially Gmail and WhatsApp

I don't get notification for long but then suddenly get all notification after hour or 2
Renars
Voyager
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Same as me, just on Gmail, rest of all works great
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Renars
Voyager
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Gmail app notifications is all set up on and no notifications, how I can resolve it please? Where I need to contact Samsung about it? Thanks
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AndrewL
Moderator
Moderator
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@Renars: If you have attempted the troubleshooting steps above, and the issue has persisted, then please send us an Error Report via the Samsung Members app, so our team of experts can take a deeper look into this for you. To do this, please head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible. To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.