4 weeks ago
I have a Samsung S23 and until recently I was receiving push notifications from the tracking app TruTrak. Since the latest Samsung update (Android 14/One UI 6.1) they have stopped completely. I have:
Restarted phone
Deleted Trutrak app and reinstalled
Deleted Phone Cache
Notifications are ON, Battery Optimisation is OFF, Do Not Disturb is OFF, Manage Notifications per App is ON.
I have tried everything but still no notifications.
Trutrak say the alerts are being triggered from there end so don't see a problem.
In fact I installed the app on an old Samsung S10e and I get the alerts.
Samsung Members say it is a third party app so contact TruTrak who say its working so must be a Samsung issue.
Any ideas on what the problem could be or where to go next.
Solved! Go to Solution.
4 weeks ago
4 weeks ago
4 weeks ago
4 weeks ago
Yes that settings is ON and under the App Push Notifications that is also ON.
4 weeks ago
Hi
I don't think so as it is still available in the Google Play Store
4 weeks ago
4 weeks ago
4 weeks ago - last edited 4 weeks ago
4 weeks ago
4 weeks ago