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NFC Mobile Payment doesn't work after update

(Topic created on: 08-02-2024 08:36 AM)
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Arathonk
Apprentice
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I've been using mobile payment with NFC on my Samsung S23 Ultra since I got the phone, always worked great. Today after the latest security update(January 2024) it stopped working, yesterday it was working fine. 

I use my bank's mobile app for this(ING). 

Is there a solution?

 

13 REPLIES 13
Piper123
Samsung Members Star ★
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Hey there

Clear cache in Google wallet first. Then restart your device.

Should fix it's a cache issue

If that doesn't work, do the same as above but also clear data. Then restart the device.
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Arathonk
Apprentice
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I don't use Google wallet.

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Piper123
Samsung Members Star ★
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What do you use?

Sorry but if you're not clear with your question.....
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Arathonk
Apprentice
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I actually stated this, my bank's app(ING) 

keith30
Maestro
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Just toggle the NFC in settings off then toggle it back on it should then work. It happens on my S22ultra so I just reset it in settings.
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Piper123
Samsung Members Star ★
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So same process with your banking app.

If that doesn't resolve it, likely to be a banking issue.
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Russomarcelo
Apprentice
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Same problem here. Can you to enable NFC?

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AndrewL
Moderator
Moderator
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@Russomarcelo: To enable NFC, please swipe up from your Home screen and head to Settings (cog symbol) > Connections > NFC and contactless payments > On > Contactless payments > Choose your default payment service e.g. Samsung Pay/Wallet > Pay with currently open app > On. 

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Russomarcelo
Apprentice
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Does not work. I can not to enable NFC. I tap to on, 2 seconds later it changes to off.