Moisture detection

[steph9902]

I have moisture detected icon on my phone, i can only wireless charge, ive tried numerous things, ( on youtube ) this has gone on for over a week now, any other ideas please

[wintersmith]

First check your charging port are clean, take some needle and clean out if anything in. After that even if there is any moisture it's get dry quickly

[steph9902]

Thank you, ive done that today, fingers crossed

[Brainic]

You might want to get the charging port replaced.

[BandOfBrothers]

If all your troubleshooting steps fail then a Samsung Service Centre will need to take a look @steph9902

If I can be of any further help then please don't hesitate. Take care.  😎 

[GoanGeek]

I had that issue when I went to holiday with me s21 ultra during rainy season. And it wouldn't let me charge except wirelessly like you.

Came back and it sorted it self out.

[Clive7409]

I've had times where my phone has done that & turned out to be a fault on the charging cable itself not on the phone.

[steph9902]

Thank you but as soon as i plug numerous cables in the phone beeps and won't stop until i disconnect

[DannyT]

We do have a handy guide to help out with this, there are a couple of steps you might not have tried: https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-...

[steph9902]

Hi thanks for the replies, still got the problem, would this be covered under the warranty as phone only 3 months old or would this be classed as water damage ( which i have not) which im unsure if covered under warranty?